Production-Oriented Solutions for Manufacturers and Distributors.

Radley develops and implements Manufacturing, Warehouse and EDI software solutions aimed at improving efficiency and productivity for your business.

EDI Solutions
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3 Tips for How to Choose a Software Vendor

A good software vendor can help you transform your current business processes. So, here are a few tips for how to choose a software vendor:


  1. Look for an established history
  2. Put priority on in-house training and support
  3. Find out about upgrades and security

Using current software technology is one of the best ways to automate business tasks. But, streamlining your current workflow may appear daunting. Fortunately, there are companies that specialize in providing these services.


Established History

Look for a software vendor that has a reputable work history. A company should have some way of establishing trust with you before you make a purchase.


For instance, seek out a company with years of proven results. Also, make sure they’ve worked with companies like yours. Many companies will also be glad to provide references upon request.
Training and Support:
Vendors that provide training and support can help to cut the learning curve. Typically, software vendors offer face-to-face and remote support options. Therefore, ask your vendor about the level of support and training that’s included. This will help to reduce confusion in the future.
Upgrades and Security
Speak with vendors about how often you’ll need to upgrade your software. Then, find out if there are any fees associated with keeping your software current. Other topics may include security breaches, and technology related viruses. Any vendor should have support measures in place in the event of a business emergency.
Hiring a software vendor is like hiring a good employee. You check their references, and test their expertise and ability to support your team.
Software vendors can help automate processes and decrease downtime. Purchasing and updating current business software can be an invaluable business investment. Just be sure to the above tips in mind for how to choose a software vendor. 
Visit our Knowledge Center to learn more about Radley's platform of EDI, MES and WMS solutions.