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4 Tips for a Successful Software Implementation

New software can help you make the most of your resources, allowing you to have a bird’s-eye view and drill down into the daily operations of warehouse and manufacturing. Today we’re going to look at Tips for Successful Software Implementation, especially as related to Warehouse Management (WMS) and Manufacturing Execution (MES) software. Start off on the right foot for a¬†successful software project.

1. Communication
In any successful endeavor involving multiple people, communication is key. This is especially the case when implementing new or extensively modified software in a warehouse or manufacturing environment. You have many moving pieces, many parties with a stake in these changes. Make sure that knowledge flows both ways. Make sure that your employees and business partners know about relevant changes, and don’t forget to solicit any insights they may have. At each step, make sure to keep interested parties involved and in touch.

2. Documentation
Document everything. Make sure that you have a specific list of features in writing and make sure that your software includes all the functionality it should have. There is a phrase in software circles: “legacy code.” This phrase generally refers to code so complex, so old and outdated that no one knows exactly what it does – but what it does is important. You never want to wind up in a situation where only a handful of people know how things work, where even a software expert is at a loss while trying to figure things out in a timely and cost-effective manner.

3. Orientation
Take time to train new users in a safe environment. Let them try out the new features – and maybe discover some flaws in program functionality. Give them a chance to ask questions, make mistakes, and see for themselves, preferably in a training environment where no one’s real-world goods will mysteriously disappear from the system.

4. On-going Maintenance & Support
Arguably the most important and often the least overlooked step. We’re taking about the after-party of a successful software implementation. Trust us – here’s the part you definitely don’t want to miss. Even if there are no problems (knock on wood), change happens. Government regulations pertaining to the goods you store may change, requiring updates to your processes and documentation. New clients and new possibilities may bring with them a whole new level of complexity. Successful software implementation does not end on the first day – or the second – and you should plan for that. Make sure you have processes in place to deal with the unexpected.

Radley Corporation has decades of experience helping companies like yours enjoy successful software implementations. To learn more about how Radley’s EDI, Manufacturing & Warehouse solutions help to improve your business operations, increase productivity and achieve new levels of efficiency, contact us today.

Written by Radley Corporation

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